Privacy
Policy.

1. Information We Collect

We may collect the following categories of personal information:

• —Personal Identifiers: your name, email address, phone number, and shipping address.
• —Order & Transaction Data: purchase history, selected cap sizes, product preferences, and payment details (collected via secure third-party processors — Stripe, PayPal, and Klarna).
• —Usage Data: browser type, IP address, access times, pages visited, and links clicked.
• —Cookies & Tracking Technologies: used to enhance your browsing experience and improve site performance.

2. How We Use Your Information

We use your information to:

• —Process and fulfil your orders and custom commissions
• —Communicate with you regarding your order, shipping, and atelier consultations
• —Send promotional communications about new collections or exclusive offers (only with your consent)
• —Improve and personalise your experience on our website
• —Comply with applicable legal obligations

3. Sharing Your Information

We may share your information with:

• —Service Providers: trusted partners who assist with fulfilment, hosting, payment processing, and customer communications.
• —Legal Authorities: when required by law or to protect the rights and safety of Ramses Coiffure and its customers.
• —Business Transfers: in connection with a merger, acquisition, or sale of assets.

We never sell your personal information.

4. Mobile Information & SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who support our services (such as customer communications), but SMS opt-in data and consent will never be shared with third parties for their own marketing purposes.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• —Access and request a copy of your personal data
• —Request correction or deletion of your information
• —Opt out of marketing communications at any time
• —Limit or object to certain data uses

To exercise any of these rights, contact us at info@ramsescoiffure.com.

6. Data Security

We implement appropriate technical and organisational safeguards to protect your data. All payment transactions are processed through encrypted, PCI-compliant third-party providers. However, no method of transmission or storage is 100% secure, and use of our services is at your own risk.

7. Cookies & Tracking

We use cookies to analyse traffic, remember preferences, and personalise content. You can manage cookie settings through your browser at any time.

8. Third-Party Links

Our website may contain links to third-party platforms such as Instagram. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies independently.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us and we will promptly delete it.

10. International Users

Ramses Coiffure is based in the United States. If you access our services from outside the U.S., your data may be transferred to and processed in the United States or other countries in accordance with applicable data protection laws.

11. SMS Opt-In Details

By providing your mobile number and checking the opt-in box on any form on our website, you consent to receive automated text messages from Ramses Coiffure, including order updates, shipping notifications, consultation reminders, and occasional promotional messages (no more than 4–8 messages per month unless you are engaged in an active conversation with our team). Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. To opt out at any time, reply STOP to any message. Reply HELP for assistance or email info@ramsescoiffure.com. Your mobile information will not be sold or shared with third parties for marketing purposes.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected in an updated Effective Date at the top of this page. Continued use of our Services after any update constitutes acceptance of the revised Policy.

Questions about this Privacy Policy? Contact our team at info@ramsescoiffure.com and we will respond within two business days.